Little Monks Safaris respects the privacy of our customers and visitors to our website. This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used and the measures we take to protect it.
1. Information We Collect
When you browse our website, contact us or submit a booking request, we may collect information necessary to provide and manage our services.
This may include:
- Full name
- Email address
- Telephone number
- Travel dates
- Destination
- Number of passengers
- Pickup and drop-off information
- Travel and transportation preferences
- Special requests
- Payment-related information where applicable
2. How We Use Your Information
Information provided to Little Monks Safaris may be used to:
- Process and manage booking requests
- Prepare quotations and itineraries
- Communicate with customers
- Arrange transportation and accommodation
- Respond to enquiries
- Provide customer support
- Process or coordinate payments
- Improve our services and website
- Meet applicable legal or regulatory requirements
3. Booking Information
Information submitted through our booking system is used to evaluate and manage your requested journey.
Booking information may be stored electronically so that Little Monks Safaris can maintain booking records, communicate with customers and manage reservations.
4. Communication
We may use the contact information provided by customers to communicate regarding enquiries, quotations, bookings, itinerary changes, payments and other matters directly related to requested services.
We will not use customer contact information for unrelated promotional communication where such communication is not appropriate or permitted.
5. Payment Information
Where payment services are provided through third-party payment platforms, payment processing may be handled by those providers according to their own privacy policies and terms.
Little Monks Safaris does not intend to unnecessarily collect or store customers' sensitive payment credentials such as passwords, PINs or card security codes.
6. Service Providers
To fulfil a customer's itinerary, Little Monks Safaris may need to share relevant booking information with service providers involved in the journey.
These may include accommodation providers, transportation providers, guides, tour partners and payment or communication service providers.
Only information reasonably necessary for the relevant service should be shared.
7. Third-Party Services
Our website may use third-party technologies and services to provide functionality such as authentication, data storage, communication, payments, analytics or social media integration.
These third parties may process information according to their own policies and terms.
8. Data Security
Little Monks Safaris takes reasonable measures to protect customer information against unauthorized access, alteration, disclosure or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
Customer information may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business records, resolve disputes, comply with legal requirements or protect legitimate business interests.
10. Your Privacy Rights
Subject to applicable law, customers may have rights concerning their personal information, including the right to request access to, correction of or deletion of certain information.
Customers may contact Little Monks Safaris using the official contact details provided on this website to make a privacy-related request.
11. Cookies & Website Technologies
Our website may use cookies, browser storage or similar technologies where necessary to provide website functionality and improve the user experience.
Certain features may also rely on technologies provided by third-party services.
12. Children's Information
Our services are intended to be arranged by adults or persons acting with appropriate authority. We do not knowingly request unnecessary personal information from children.
13. Changes to This Policy
Little Monks Safaris may update this Privacy Policy from time to time to reflect changes in our services, systems, legal requirements or business practices.
The latest version will be published on this page.
14. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Little Monks Safaris through the official contact details published on our website.