These Terms and Conditions govern the use of the Little Monks Safaris website and the booking of tourism, transportation and travel-related services provided by Little Monks Safaris.
1. About Our Services
Little Monks Safaris provides travel and tourism services including safari packages, day trips, airport transfers, hotel transfers, corporate transport, vehicle reservations and customized tours.
Services are subject to availability and may be arranged using vehicles, accommodation facilities, guides and other service providers appropriate to the customer's itinerary.
2. Booking Requests
A booking request submitted through our website does not automatically constitute a confirmed reservation.
After receiving your request, Little Monks Safaris may review availability, itinerary requirements, accommodation, transportation and other requested services before issuing a quotation or confirmation.
A reservation becomes confirmed only after Little Monks Safaris communicates confirmation to the customer and any required payment or deposit has been received.
3. Quotations & Pricing
Prices may vary depending on destination, travel dates, number of travellers, accommodation category, transport requirements, park fees, seasonal rates and availability.
Where a quotation is required, the final price will be communicated to the customer before payment is requested.
Unless specifically stated otherwise, a quotation does not guarantee availability until the booking has been confirmed.
4. Payments
Little Monks Safaris may accept payment through the payment methods communicated to the customer during the booking process.
Customers must follow the payment instructions provided with their quotation or booking confirmation.
Where a deposit is required, the booking may remain unconfirmed until the required deposit has been received.
5. Itinerary Changes
Travel itineraries may occasionally need to be adjusted due to weather, road conditions, park regulations, accommodation availability, safety considerations or circumstances beyond our reasonable control.
Where an itinerary change is necessary, Little Monks Safaris will make reasonable efforts to provide a suitable alternative.
6. Accommodation
Accommodation is subject to availability and may vary according to the accommodation category selected by the customer.
Where the requested accommodation is unavailable, Little Monks Safaris may propose an alternative of a comparable category, subject to availability and applicable pricing.
7. Transportation
Transportation arrangements depend on the itinerary, passenger numbers, destination and vehicle availability.
Where transportation is provided by a third-party provider, the arrangement will be made with an appropriate service provider.
Customers must comply with reasonable safety instructions provided by drivers and guides.
8. Customer Responsibilities
Customers are responsible for providing accurate information during the booking process, including names, contact details, travel dates, passenger numbers and special requirements.
Customers should also ensure that they have the necessary identification, travel documents, permits and other documentation required for their journey.
9. Special Requirements
Customers should communicate special requirements during the booking process, including dietary requirements, accessibility needs, child seats or other important considerations.
Requests are subject to availability and cannot be guaranteed unless specifically confirmed by Little Monks Safaris.
10. Wildlife & National Park Rules
Customers participating in safaris and wildlife experiences must follow applicable national park, conservancy and wildlife protection rules.
Customers must not intentionally interfere with wildlife, damage protected areas or engage in conduct that creates unnecessary risks to themselves, other travellers, guides or wildlife.
11. Cancellation & Refunds
Cancellation and refund conditions may depend on the services booked, accommodation providers, transport arrangements and the timing of cancellation.
Specific cancellation and refund terms will be communicated with the applicable quotation or booking confirmation.
Customers should review the applicable Cancellation & Refund Policy before making payment.
12. Force Majeure
Little Monks Safaris shall not be responsible for failure or delay in providing services where such failure results from circumstances beyond reasonable control.
Such circumstances may include severe weather, natural disasters, government restrictions, road closures, strikes, civil disturbances, public health emergencies, security incidents or other extraordinary circumstances.
13. Website Information
Little Monks Safaris makes reasonable efforts to keep website information accurate and up to date. However, destinations, services, prices, accommodation and availability may change.
Customers should rely on their confirmed quotation and booking confirmation for the final details of their journey.
14. Regulatory Compliance
Little Monks Safaris intends to operate its tourism activities in accordance with applicable Kenyan laws, regulations and requirements relevant to the services provided.
Any regulatory licence or certification displayed on this website will only be published once it has been officially issued to the business.
15. Contact
If you have questions regarding these Terms and Conditions, please contact Little Monks Safaris through the official contact details provided on our website.